77fn Terms & Conditions — Platform Rules & User Agreement

1 Acceptance of Terms

By accessing, registering on, or using any service offered through the 77fn platform (the "Platform"), you ("the Player", "you", "your") agree to be legally bound by these Terms & Conditions ("Terms"), together with any supplemental documents referenced herein, including but not limited to the Privacy Policy, Responsible Gaming Policy, and individual promotion terms.

These Terms apply to all users of the Platform, including visitors who browse without a registered account, registered account holders, and any individual who participates in promotions, tournaments, or events hosted by 77fn.

77fn reserves the right to modify these Terms at any time. Where changes are material, 77fn will notify account holders by email or in-platform notification at least seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your binding acceptance of the revised Terms.

If you are accessing the Platform on behalf of another person, you represent that you have full authority to bind that person to these Terms, and that person accepts these Terms through your use of the Platform.

2 Eligibility

2.1 Age Requirement

The 77fn Platform is strictly restricted to individuals who are 21 years of age or older. By registering an account, you confirm that you meet this minimum age requirement. 77fn will require documentary proof of age as part of the Know Your Customer (KYC) verification process. Any account found to be held by a person under the age of 21 will be immediately suspended, and any balance held in the account will be returned to the original deposit source after deducting any winnings generated during the period of underage use.

2.2 Geographic Eligibility

The Platform is made available to players in jurisdictions where accessing online gaming services is not prohibited by local law. It is your sole responsibility to ensure that your use of 77fn is lawful in your country or region of residence. 77fn makes no representation that the Platform is appropriate or available for use in any specific jurisdiction. Accessing the Platform from a restricted jurisdiction is done entirely at your own risk.

2.3 Mental Capacity

You confirm that you are of sound mind and full mental capacity when registering and using the Platform. 77fn reserves the right to decline service to any individual it reasonably believes may lack the mental capacity to make informed gambling decisions.

2.4 Self-Exclusion Status

You confirm that you are not currently subject to a self-exclusion order, voluntary exclusion agreement, or any similar restriction that would prevent you from legally accessing gambling services. If you have previously self-excluded from 77fn or any affiliated platform, you must not attempt to re-register without first contacting our support team at [email protected].

3 Account Registration

3.1 Single Account Policy

Each individual player is permitted to hold exactly one (1) registered account on the 77fn Platform. The creation of multiple accounts by a single individual — whether under the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, 77fn reserves the right to close all but one account, void any bonuses or promotional winnings associated with the duplicate accounts, and permanently ban the player from registering again.

3.2 Accuracy of Information

When registering, you are required to provide accurate, complete, and current personal information, including your full legal name, date of birth, residential address in Bangladesh, and a valid mobile number capable of receiving SMS verification. You are responsible for maintaining the accuracy of this information throughout the lifetime of your account. Changes must be notified to 77fn by contacting [email protected].

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account credentials with any third party. 77fn will not be liable for any loss or damage resulting from unauthorised access to your account caused by your failure to maintain the security of your credentials. You agree to notify 77fn immediately if you suspect any unauthorised use of your account.

3.4 KYC Verification

77fn operates a mandatory Know Your Customer (KYC) verification procedure. Account holders will be required to submit government-issued photographic identification (such as a National ID card or passport) and proof of payment method ownership before any withdrawal is processed. 77fn reserves the right to request additional documentation at any point if it believes further verification is necessary for compliance or security purposes.

3.5 Account Closure

You may request closure of your 77fn account at any time by contacting [email protected]. Upon account closure, any remaining verified balance (after deduction of pending bonus wagering requirements) will be returned to your registered withdrawal method. 77fn may also close accounts without notice where a breach of these Terms is suspected or confirmed.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

77fn accepts deposits and processes withdrawals through the following payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without notice. All transactions are processed in Bangladeshi Taka (৳).

4.2 Deposit Limits

The minimum deposit on 77fn is ৳100. Maximum deposit limits vary by payment method and are displayed in the cashier at the time of transaction. Deposits made via bKash and Nagad are credited to the player's account balance instantly upon confirmation from the payment provider. 77fn does not charge platform fees on deposits; however, your mobile financial service provider may apply their own transaction charges.

4.3 Withdrawal Processing

Withdrawal requests are subject to successful completion of KYC verification. Once KYC is approved, withdrawal requests are typically processed within thirty (30) minutes to two (2) hours for mobile wallet methods (bKash, Nagad, Rocket). Bank transfer withdrawals may take up to three (3) business days depending on the receiving bank. The minimum withdrawal amount is ৳500. Withdrawals must be made to the same payment method used for the most recent deposit unless otherwise approved by 77fn's finance team.

4.4 Anti-Money Laundering

77fn is committed to preventing money laundering and the use of the Platform for any financial crime. Deposits must originate from a payment method registered in the player's own name. 77fn reserves the right to conduct enhanced due diligence checks on any account and to delay or withhold withdrawals pending satisfactory completion of such checks. Any suspected financial crime will be reported to the relevant authorities.

5 Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free bets, free spins, cashback offers, reload bonuses, and other promotional incentives offered by 77fn are subject to specific terms and conditions that are published alongside each individual offer. These individual offer terms — including wagering requirements, minimum qualifying deposit, eligible games, minimum odds, maximum bet per round during wagering, and expiry date — form part of these Terms and must be read carefully before claiming any offer.

5.2 Wagering Requirements

Unless otherwise stated in the specific offer terms, bonus funds must be wagered a minimum number of times (the "wagering requirement") before any bonus-derived balance can be converted into withdrawable funds. Wagering requirements are stated as a multiplier (e.g., 30x) applied to the bonus amount or the sum of the deposit and bonus amount, as specified in the offer. Bets placed on certain game types (including but not limited to live casino, table games, and specific slots) may contribute at a reduced rate or not at all toward satisfying wagering requirements.

5.3 Bonus Abuse

77fn employs automated systems and manual review processes to detect bonus abuse. Activities considered to constitute bonus abuse include, but are not limited to: claiming multiple accounts' bonuses, placing low-risk or near-zero-risk bets to satisfy wagering requirements, systematic exploitation of individual promotion structures, and coordinated activity with other players. Where bonus abuse is identified, 77fn reserves the right to void the bonus balance, void any winnings derived from the bonus, close the account, and withhold any remaining real-money balance pending investigation.

5.4 Expiry

Bonus funds and free spins that are not used within the specified validity period will expire and be automatically removed from the account. Expired bonuses cannot be reinstated. It is the player's responsibility to track the expiry dates of any active bonus in their account.

6 Betting Rules

6.1 Placement of Bets

All bets placed on the 77fn Platform are final once confirmed. It is the player's responsibility to verify all bet details — including selection, stake amount, and odds — before confirming any wager. 77fn does not accept requests to cancel or amend bets after they have been confirmed, except in circumstances where 77fn determines that a manifest error has occurred (see clause 6.3).

6.2 Sports Betting

77fn offers pre-match and in-play sports betting markets on cricket (including BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures), football, kabaddi, hockey, and other sports as listed in the sportsbook. All cricket betting markets are settled in accordance with the official results published by the relevant governing body (ICC, BCB, BCCI). In-play bets are accepted subject to the availability of live data feeds; 77fn reserves the right to suspend in-play markets at any time.

6.3 Manifest Errors

In the event of a manifest error — including but not limited to incorrect odds caused by a technical fault, a human data-entry error, or a software malfunction — 77fn reserves the right to void affected bets and return stakes to the player's account. A manifest error is defined as an error that would have been obvious to a reasonable person at the time the bet was placed. 77fn's decision on whether an error constitutes a manifest error is final.

6.4 Casino Games

All casino games on the 77fn Platform are provided by certified third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Play'n GO, Red Tiger, and Ezugi. Each game is subject to its own individual game rules published within the game interface. In the event of a disconnection during a live casino session, 77fn will use the last confirmed game state recorded on the provider's servers to determine the outcome of the round.

7 Prohibited Conduct

The following activities are strictly prohibited on the 77fn Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of balance, and reporting to relevant authorities:

• Providing false, inaccurate, or misleading personal information during registration or KYC verification.
• Registering or operating more than one account on the Platform.
• Using automated betting software, bots, scripts, or any artificial intelligence tool to place bets or interact with the Platform.
• Attempting to exploit software vulnerabilities, game errors, or technical glitches to gain an unfair advantage.
• Engaging in collusion with other players, including but not limited to sharing hands in poker, coordinating bets to guarantee a return, or chip-dumping.
• Laundering money or using the Platform for any financial crime or illegal purpose.
• Engaging in match-fixing, spot-fixing, or any activity that undermines the integrity of sporting events covered in the sportsbook.
• Transferring funds from one 77fn account to another player's account without explicit written authorisation from 77fn.
• Accessing the Platform using a VPN, proxy, or other service designed to disguise or mask your geographic location.
• Threatening, harassing, or abusing 77fn staff, customer support agents, or other players through any communication channel.

8 Responsible Gaming

77fn is committed to promoting responsible gambling. The Platform provides a suite of player protection tools that are accessible to all account holders directly from their account dashboard at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spending.
• Session Time Reminders: Configure alerts to notify you when you have been playing for a set duration.
• Cooling-Off Period: Take a short break from the Platform for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum of six (6) months.

If you believe your gambling is becoming a problem, please contact our support team immediately at [email protected] or via live chat. You can also find further guidance and self-assessment tools on our Responsible Gaming page. 77fn strictly enforces the 21+ age requirement and does not knowingly permit underage individuals to use the Platform.

9 Intellectual Property

All content on the 77fn Platform — including but not limited to the brand name "77fn", logos, trademarks, design elements, page layouts, text, graphics, game interfaces, software, and data — is the exclusive intellectual property of 77fn or its licensors. Nothing in these Terms grants you any right, licence, or interest in any intellectual property owned by 77fn.

You may not copy, reproduce, modify, distribute, transmit, display, publish, sell, license, create derivative works from, or otherwise exploit any content from the Platform without the prior written consent of 77fn. Unauthorised use of 77fn intellectual property may result in legal action.

Game content, RNG engines, and live streaming technology used within the casino lobby remain the intellectual property of the respective software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). All rights are reserved by those providers.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 77fn shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to:

• Loss of funds resulting from gambling activity conducted on the Platform.
• Interruption to service caused by technical faults, server downtime, scheduled maintenance, or third-party infrastructure failures.
• Delays in deposit crediting or withdrawal processing caused by mobile financial service providers, banks, or payment networks.
• Loss of data resulting from account closure, system error, or force majeure events.
• Decisions made by third-party game providers regarding game outcomes, disconnections, or round settlements.

77fn makes no warranty that the Platform will be available at all times or free from errors, viruses, or other harmful components. The Platform is provided on an "as is" and "as available" basis. While 77fn takes all reasonable steps to maintain platform availability and security, temporary unavailability may occur.

In no event shall 77fn's total aggregate liability to you exceed the total amount deposited by you in the twelve (12) months immediately preceding the event giving rise to the claim.

11 Privacy & Data

77fn collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated by reference into these Terms. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected during registration and KYC verification — including your name, date of birth, address, and government ID details — is used exclusively for the purposes of account management, identity verification, fraud prevention, anti-money laundering compliance, and the provision of customer support. 77fn does not sell personal data to third parties.

For the full details of how your data is collected, stored, and processed, and for information about your data rights under applicable data protection laws, please review the Privacy Policy page.

12 Amendments to These Terms

77fn reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are considered material — including changes to eligibility criteria, deposit/withdrawal conditions, or prohibited conduct definitions — 77fn will provide at least seven (7) days' advance notice to registered account holders via email or in-platform notification.

Minor amendments, such as typographic corrections, clarifications that do not alter the substance of any clause, or updates to contact information, may be made without prior notice. The date of the most recent revision is displayed at the top of this document.

If you do not agree to any amendment, you must cease using the Platform and contact [email protected] to request account closure before the amendment's effective date. Continued use of the Platform after the effective date constitutes acceptance of the amended Terms.

13 Governing Law & Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable international laws governing online gaming platforms. In the event of any dispute arising from or in connection with these Terms or your use of the Platform, the parties agree to first attempt resolution through 77fn's internal complaints procedure.

To raise a formal complaint, contact [email protected] with the subject line "Formal Complaint" and a full description of the issue. 77fn's complaints team will acknowledge receipt within forty-eight (48) hours and aim to provide a full written response within fourteen (14) calendar days.

If a dispute cannot be resolved through the internal complaints procedure, both parties agree to submit to binding arbitration before an agreed independent arbitrator. The seat of arbitration, the procedural rules, and the language of proceedings will be determined by 77fn on a case-by-case basis, having regard to the nature of the dispute and the applicable legal framework.

14 Contact Information

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact 77fn using the following details:

• General Support: [email protected]
• Privacy & Data Queries: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week (00:00–23:59 BST) via the chat widget on the Platform.
• WhatsApp: +880 1700 000 077

All contact details above are for written or message-based communication only. Email addresses and phone numbers must not be used for any purpose other than legitimate player support enquiries.